The World Payments Report interactive site lets you dig deeper into the global payments landscape by viewing regional and global non-cash payments transactions and mix through customizable graphs, exploring regulatory and industry initiatives, and reading about 11 years of global payments reporting and innovation.

All interactive graphs use data from the World Payments Report 2010-2015. Read the Methodology section below for information on how report data is calculated and sourced.

Using The Website

From the Home page, click the Data menu to jump straight to information on key topics:

  • Non-cash Transactions Globally & Regionally lets you explore the number of non-cash transactions across six regions and six years.
  • Transactions Volume: Top 10 Markets lets you view the number of non-cash transactions in the top 10 markets for 2013–2014.
  • Transactions per Inhabitant where you can build customized graphs with data from 32 countries across five years.
  • Changes in Payments’ Mix provides customizable graphs to compare non-cash transactions and change in payments mix across six regions and three years.
  • Cash Usage Still High provides the ratio of cash in circulation to GDP across major markets
  • Immediate Payments Impact on Cash and Checks shows the comparison among cash, checks, and immediate payments across key payment attributes.
  • Key Regulatory & Industry Initiatives (KRIIs) includes four key KRII objectives; a heat map of global and regional KRIIs; and a chart that shows the varying scope of KRIIs across regions.
  • Corporate Expectations of Transaction Banking explores the bank and corporate perspectives on key corporate expectations in transaction banking.
  • Collaboration a Key Strategy for Transaction Banks shows how transaction banks need significant improvement in digital maturity to meet and exceed corporate expectations.
Creating Custom Graphs

Customizable interactive graphs are available covering the number of worldwide non-cash transactions; comparison of non-cash transactions and change in payments mix; number of non-cash transactions per inhabitant. To customize your graph, use the pull-down menus to select regions, countries or years. You can post graphs to Facebook, Twitter, LinkedIn or Google+ using the Share button at the bottom of the screen.

Site Registration

You must register on the site in order to download reports. If you are already registered on another FS world report website (e.g., World Wealth Report, World Retail Banking Report) then you can use the same login and password for the World Payments Report site.

Available Data

This website uses data that is published in the World Payments Report 2009 to 2016. More data may be available through paid engagements by using the Contact Us form.

Non-cash Payments

This year’s World Payments Report offers insights on the payments markets in the following regions grouped by geographic, economic, and non-cash payment market maturity criteria:

  • North America: Canada, and the U.S.
  • Europe:
    • Nineteen Eurozone countries: Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Portugal, Netherlands, Slovenia, Slovakia, and Spain
    • Four non-Eurozone countries: Denmark, Sweden, Switzerland, and the U.K.
  • Mature Asia-Pacific: Australia, Japan, Singapore, and South Korea.
  • Emerging Asia: China, Hong Kong, India, and other Asian markets.
  • Latin America: Brazil, Mexico, and other Latin American markets.
  • Central Europe, Middle-East, Africa (CEMEA) Poland, Russia, Saudi Arabia, South Africa, Turkey, Ukraine, Hungary, Czech Republic, Romania, and other Central European and Middle Eastern markets.

Data for Australia, Brazil, Canada, China, Hong Kong, India, Japan, Mexico, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Turkey, and the U.S. were taken from the latest Bank for International Settlements (BIS) payment statistics Red Book (2014 data released December 2015). Data for Europe, Romania, Czech Republic, Hungary, and Poland were taken from the ECB Statistical Data Warehouse (2014 data released September 2015). For the remaining countries, data were taken from central bank publications and websites. Macroeconomic indicators (gross domestic product and population) were collected from the World Bank. Because of a lack of reliable historical data trends, data for some countries have been estimated and grouped under the appropriate regional heading: other Asian countries, other Latin American countries, or other CEMEA countries.

Total non-cash circulation is the sum of check, debit card, credit card, credit transfer, and direct debit transactions. Due to the numerous revisions in official data made by the sources, along with changes in reporting methodology by various countries, data for previous years may diverge from data initially reported in WPR 2015. Wherever official data was available, we used the latest data published, even if restated for previous years. Wherever data was unavailable or substantially different, data were estimated on a linear basis.

Refinements to the Model: Five countries, including Estonia, Cyprus, Latvia, Lithuania, and Malta, were moved from CEMEA to Europe to reflect correct categorization. Numbers for Germany, Finland, and Austria have been restated for 2010–2013 as per refinements to ECB methodology. The changes made by ECB include the removal of mere book-entry items (but not actual transactions) from the total transaction volume. We have fine-tuned our model to make our estimates more robust; however, there were no major changes to the methodology.


The non-cash transactions estimations for 2015 were calculated using our forecast model, which has been further enhanced since WPR 2015 as part of our ongoing improvements to size up-to-date trends for our readers, despite the delays in publication of official data. The model is bottom-up, and takes into account factors such as historical growth rates of non-cash instruments at a country-level, the local regulatory environment, and certain macroeconomic factors that can affect the growth of non-cash payments in a region. Also, while most markets have not published actual 2015 numbers till now, we have carried out ‘sense-checks’ with available 2015 numbers that were released in Q2 2016 in order to further validate our estimates.


Our primary research for WPR 2016 included an online survey (sample size 107) that was distributed to industry participants across banks, non-bank FSIs, and corporates in June 2016. Executive interviews were also conducted. Findings from the survey and interviews have been incorporated in our analysis throughout the Report.


Capgemini’s digital maturity is a comprehensive diagnostic tool that aims to understand the level of digital maturity of transaction banking services of a bank. Through this model, we measure the digital maturity on various parameters across enterprise and capabilities.